“Our company hired Adam DeGrace of DeGrace Operations as part of a strategic review process to get a second lens on operations and hotel/restaurant efficiencies plus to take a look at potential go forward investments for the business. As a 20 year independent hotelier I was skeptical as to how a consultant could understand our business, our industry and our seasonal market. Adam was extremely professional in his approach to the review and did some comprehensive research on our industry and how our hotel was positioned in it. His insights into our daily operations and how we could achieve better efficiencies were particularly beneficial. Adam was easy to talk with, had a solid knowledge of the industry standards, understood our unique market and provided excellent recommendations on making the current model better as well as strong considerations for future capital investment. For any business in the accommodations industry that is seeking an independent review of operations, I would highly recommend Adam DeGrace and DeGrace Operations.”

“We engaged with DeGrace Operations in April 2024 at our Ponds Resort Operation in New Brunswick. Adam demonstrated his understanding of the Hospitality business in short order. Recognizing inefficiencies and applying operational improvements within weeks. We have seen an increase of 19% in revenue YOY in our bookings. In addition to this our payroll cost has been reduced by implementing efficiency metrics for labour with management oversight. Adam recognizes nuances in the numbers and has adapted the business to realize higher returns and reduced costs, music to any business owner's ears.”

“We met Adam DeGrace through Learnsphere, as part of the ACOA Elevate program. We were skeptical since we have previous experience with consultants who descend on you, occupy your managerial time and then present you with a 100 page document full of things you already know. Dealing with Adam was different. He was unobtrusive, professional and likeable. He chatted with our team members as equals and left everyone with a good impression of the process. I was then presented with an eleven page document containing many pertinent suggestions that we should have known but didn’t. All in all, a great experience, and I wouldn’t hesitate to recommend him.”

“Adam from DeGrace Operations brought incredible value to Brewery Park Hotel in Halifax and Black Forest Cabins in Mahone Bay. He tackled every aspect of our business with expertise, driving revenue and maximizing profits through strategic solutions. We’re thrilled with the results and highly recommend DeGrace Operations! ”

“Adam DeGrace was a pleasure to work with. He took the time to truly understand our business, diving in with enthusiasm. He was professional and engaged throughout our project. He provided insightful recommendations that were practical, strategic, and aimed at improving our occupancy and revenue. His input was valuable and appreciated.”

“Adam helped us uncover key gaps in our rate management and gave us practical strategies that made an immediate impact. Incredibly insightful and easy to work with.”

“From the outset, Adam immersed himself in our vision, helping to craft immersive winery experiences that resonate with both local visitors and international tourists. His insights into curating memorable tours, integrating local culture, and enhancing guest interactions have been invaluable.One of the standout contributions was his guidance in developing events that celebrate our region's heritage, drawing in a diverse audience and fostering community engagement. Beyond his expertise, Adam's collaborative approach and genuine passion for tourism made him a joy to work with. He ensured that every initiative was aligned with our brand and values. We wholeheartedly recommend his services to any winery aiming to enrich their tourism offerings and create lasting impressions on their guests.”

“When you work in and on your business for many years, with a passion to enhance and grow every year, sometimes it’s hard to prioritize what should be done next, what will have the biggest impact on the business and the bottom line. Engaging someone on the outside, with experience, to look at the business with a different lens is what we needed. Adam’s experience and background of helping businesses grow, allowed us to engage with him and refocus on what was important. Providing his expertise in how to get there laid the groundwork for us to move forward with a sense of purpose and priority that we were seeking”